Which step involves setting aside funds to cover anticipated costs?

• A. Notice of loss
• B. Investigation and adjuster evaluation
• C. Settlement
• D. Reserve setting

Answer: (D)

Setting aside funds to cover anticipated costs is about loss reserving in the claims process. When a claim arises, the insurer must estimate how much will eventually be paid and set aside funds accordingly. These reserves act as a liability on the company’s books and cover future payments for known claims (case reserves) and for claims that haven’t been reported yet (IBNR reserves). The purpose is to ensure there’s enough money available to pay claims as they come due, supporting solvency and accurate financial reporting. This step is distinct from the initial notice of loss, which starts the process, or the investigation and evaluation, which determines liability and amount, and from the settlement, which handles paying the claim. By establishing reserves, the insurer is proactively funding anticipated costs rather than merely processing the claim steps.